We currently provide homecare and supported living services across Leicester and surrounding areas.
We are expanding soon — please contact us to check availability in your location.
Yes. All our staff undergo:
✔ Enhanced DBS checks
✔ Mandatory care training
✔ Ongoing refresher courses
✔ Competency assessments
✔ Regular supervisions and spot checks
Your safety is our priority.
We begin with a free initial assessment, where we discuss your needs, preferences, routines, medical history, and goals.
We then create a personalised, person-centred care plan tailored specifically for you.
Absolutely. Our services are flexible.
You can increase, reduce, or change your care support at any time.
Yes. We offer:
• Emergency care
• Short-notice cover
• Rapid-response support
• Crisis intervention
• Short-term respite care
Same-day assessments may be available depending on the situation.
Yes. Our specialist care team supports individuals with:
• Autism and learning disabilities
• Dementia & Alzheimer’s
• Mental health needs
• Physical disabilities
• Mobility challenges
• Long-term and chronic illnesses
• End-of-life or palliative care needs
We provide care 24 hours a day, 7 days a week, including evenings, weekends, and bank holidays.
Yes. We offer 24-hour live-in support delivered by trained, trusted carers who stay in your home.
We follow strict CQC regulations and internal quality systems:
• Regular audits and reviews
• Competency checks
• Supervisions and training
• Safeguarding procedures
• Medication management policies
• Incident and complaints processes
• Feedback and quality monitoring
You can make a complaint at any time — verbally, by phone, in writing, or through our website.
We follow a clear Complaints Procedure and aim to resolve issues quickly, fairly, and respectfully.
Costs depend on your support needs, visit length, and type of service.
We offer transparent pricing, no hidden fees, and flexible packages.
Contact us for a personalised quote.
Yes. We work closely with:
• Local Authorities
• Social workers
• NHS teams
• GPs
• Integrated Care Boards (ICBs)
• Housing providers
• Case managers
We accept both private clients and direct payments.
Yes — we encourage family involvement.
With consent, family members can join assessments, reviews, and ongoing care discussions.
For standard packages, care can usually begin within 24–72 hours.
Emergency care can start same day, depending on staff availability.
Yes. We respect and honour:
• Cultural background
• Faith and religious practices
• Gender preferences
• Language needs
• Dietary requirements
We match carers sensitively and appropriately.
Yes. Rosvil Care Services holds full:
• Employer liability insurance
• Public liability insurance
• Professional indemnity insurance
• Care service insurance
Simply contact us:
📞 Phone: [Insert Number]
📧 Email: info@rosvilcareservices.co.uk
🌐 Website: www.rosvilcareservices.co.uk